Shipping & Handling
What will be the shipping rate for Canada?
No free international shipping to Canada. All international shipping to Canada will have a flat rate shipping.
When will my order ship?
Orders are normally processed and shipped within 1 to 3 business days.
Please note: a business day is considered Monday through Friday. Shipping times are not guaranteed.
How do I know when my order ships?
When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimate delivery date(s).
How do I track my order?
When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.
Where do you ship from?
All orders ship from our warehouse located in San Antonio, TX.
What carrier do you use for shipment?
We have partnered with USPS to ensure quality delivery of your order.
What are your shipping holidays?
Our warehouse is closed and will not ship orders on weekends or the following holidays in 2019:
- New Year’s Day
- Martin Luther King Jr. Day
- Memorial Day
- July 4th and 5th
- Labor Day
- Christmas Eve and Christmas Day
Can I ship my order to someone else?
Yes, orders can be shipped to a different address than the billing address.
Can I ship to an international address?
Yes, we ship to Canada.
Can I utilize a freight forwarder?
PC THREDZ does not ship to Freight Forwarders.
How much duty and tax will I have to pay?
We’re unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.